Privacy Policy

We provide means for you to see and control the information that we collect including through:

Privacy Settings

The Privacy Settings menu in the Onwl app gives users the ability to set or update their location and contacts sharing preferences, and their preferences for receiving mobile notifications from Onwl. Information on these settings, how to set or change these settings, and the effect of turning off these settings are described below.

Location Information

Location data helps improve our services, including pickups, navigation, and customer support. You may enable/disable, or adjust, our collection of rider location information at any time through the Privacy Settings menu in the Onwl app, or via the settings on your mobile device.

Share Live Location (Riders)

If you have enabled the device location services on your mobile device, you may also enable us to share your location with our Rider from the time your item gets dispatched. This makes it easier for our Rider to locate your address. You may enable/disable location sharing with Rider at any time through the Privacy Settings menu in the Onwl app.

Account and Trip Updates‍

We provide users with trip status notifications and updates related to their accounts. These notifications are a necessary part of using the Onwl app, and cannot be disabled. However, you may choose the method by which you receive these notifications through the Privacy Settings menu in the Onwl app.

Discounts and News

You may enable Onwl to send you to push notifications about discounts and news us. You may enable/disable these notifications at any time through the Privacy Settings menu in the Onwl app.

DEVICE PERMISSIONS

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent and these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the Onwl app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the Onwl app seeks before you first use the app, and your use of the app constitutes your consent.

Policy Updates

We may occasionally update this policy. If we make significant changes, we will notify you of the changes through the Onwl apps or by posting updates on our website, or through others means, such as email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy. We encourage you to periodically review this policy for the latest information on our privacy practices. We may also make prior versions of our privacy policies available for review.

We provide means for you to see and control the information that we collect including through:

Privacy Settings

The Privacy Settings menu in the Onwl app gives users the ability to set or update their location and contacts sharing preferences, and their preferences for receiving mobile notifications from Onwl. Information on these settings, how to set or change these settings, and the effect of turning off these settings are described below.

Location Information

Location data helps improve our services, including pickups, navigation, and customer support. You may enable/disable, or adjust, our collection of rider location information at any time through the Privacy Settings menu in the Onwl app, or via the settings on your mobile device.

Share Live Location (Riders)

If you have enabled the device location services on your mobile device, you may also enable us to share your location with our Rider from the time your item gets dispatched. This makes it easier for our Rider to locate your address. You may enable/disable location sharing with Rider at any time through the Privacy Settings menu in the Onwl app.

Account and Trip Updates‍

We provide users with trip status notifications and updates related to their accounts. These notifications are a necessary part of using the Onwl app, and cannot be disabled. However, you may choose the method by which you receive these notifications through the Privacy Settings menu in the Onwl app.

Discounts and News

You may enable Onwl to send you to push notifications about discounts and news us. You may enable/disable these notifications at any time through the Privacy Settings menu in the Onwl app.

DEVICE PERMISSIONS

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent and these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the Onwl app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the Onwl app seeks before you first use the app, and your use of the app constitutes your consent.

Policy Updates

We may occasionally update this policy. If we make significant changes, we will notify you of the changes through the Onwl apps or by posting updates on our website, or through others means, such as email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy. We encourage you to periodically review this policy for the latest information on our privacy practices. We may also make prior versions of our privacy policies available for review.